Coordinated Network Connection Work
Level 2 electrical work concerns the service lines and connection equipment between an electricity distribution network and a property. It can be required when a supply is installed, altered, disconnected, reconnected or repaired. Because this work interfaces directly with the network, it cannot be treated as ordinary household wiring and must be completed by people holding the appropriate accreditation and network authorisation.
Request a Quote
Tell us about the electrical work you are planning and the team will be in touch to discuss the next step.
01 / When You Need This
The pages below explain the most common scopes. A single project may involve more than one, particularly during a renovation or supply-capacity upgrade.
Installation or replacement of privately owned poles and associated property service arrangements. The site, pole position, access, clearances and supply route all need to be checked before excavation or electrical work is scheduled.
New, replacement or relocated service mains where a renovation, storm event, damaged cable, tree strike or changed property layout affects the route between the network and the point of connection.
Capacity planning for EV charging, ducted air conditioning, pools, workshops or other substantial loads. Stewart handles installation-side assessment and switchboard work while the partner completes approved network-side alterations.
Planned isolation for renovations, demolition, meter relocation, pool construction, granny flats or major switchboard work, followed by testing and reconnection after the agreed work is ready.
Assessment and repair coordination for loose, damaged, corroded or poorly located attachment hardware, including problems caused by storms, falling branches, building movement or facade changes.
Coordination when a damaged service line, point of attachment or related supply equipment presents an urgent concern. Network hazards must first be reported to the relevant distributor and avoided.
A detailed guide to the approvals, customer-side alterations, network-side tasks and metering coordination that may be involved when a meter position changes.
03 / The Process
A coordinated job keeps the installation work, applications, partner attendance and reconnection in the correct order.
Responsibility: Stewart Electrical Group
We review the reason for the work, existing supply, switchboard, proposed loads, building plans and access. The network area and likely Level 2 scope are identified, with further investigation noted where equipment or routes are concealed.
Responsibility: Stewart Electrical Group
The quotation separates Stewart's customer-side work, the accredited partner's network-side work and any third-party civil, metering or building tasks. Allowances and confirmation items remain visible.
Responsibility: Accredited Level 2 partner
The partner confirms the applicable accreditation class, distributor requirements and service arrangement, then lodges or supports the required network application and notification steps. The written scope confirms which party prepares and lodges each required application or notification before work is booked.
Responsibility: Stewart Electrical Group
Switchboard, consumer mains on the installation side, earthing and related circuits are prepared to the agreed stage. Work is sequenced so the property is ready when the network-side attendance occurs.
Responsibility: Accredited Level 2 partner
The partner isolates, connects, repairs or alters the service equipment within the authorised scope, performs required tests and completes the relevant service-work notification.
Responsibility: Stewart Electrical Group and accredited partner
Both work scopes are checked before supply is returned. Stewart provides customer-side compliance documentation where required, and the partner completes the applicable network paperwork. The written scope identifies which party provides each applicable completion record.
04 / Safety & Compliance
In NSW, network-side service work must be completed by a provider holding the appropriate Level 2 accreditation and authorisation for the relevant distribution network. Stewart Electrical Group does not hold itself out as that provider and does not complete the accredited network-side portion.
Customer-side fixed wiring remains licensed electrical work. It is designed, installed and tested against applicable NSW requirements and relevant provisions of AS/NZS 3000. A CCEW is completed for work that requires one through the current NSW process.
Service work may require an approved connection application and a Notification of Service Work or network equivalent. The accredited partner is responsible for the service-work obligations within its authorised scope. The accepted scope identifies the applicable records and which party supplies each document at handover.
Sealed equipment, network assets and service conductors must not be opened, moved or repaired by an owner or an electrician without the required accreditation and authorisation. If a hazard involves network equipment, keep clear and contact the distributor.
05 / Local Conditions
The Sutherland Shire includes detached brick homes, steep sites, battle-axe blocks, coastal properties and houses extended across several decades. Overhead supplies remain common in some streets, while newer subdivisions and redevelopments may use underground services. Access from the street to the connection point can materially affect the method.
St George contains dense established suburbs, duplexes, apartments and narrow lots where service routes, shared access and strata property require careful identification. Facade renovations and new upper levels can also change clearances around existing overhead attachments.
Ausgrid and Endeavour Energy boundaries do not follow a single council boundary. The property address and existing network information are checked before an application route or technical requirement is assumed.
Our local pages for Kirrawee, Sutherland, Gymea, Miranda, Caringbah, Cronulla, Sylvania and Taren Point provide more detail about the properties and access conditions we encounter across the area.
What Our Clients Say
Sean W.
"Darcy and Blake are professional in every sense. We've used them now for two rounds of renovation works. Both times the works were completed to a high standard, communication was clear throughout, and pricing was fair and transparent."
Johanna F.
"Darcy and the team at Stewart Electrical were brilliant to deal with from start to finish. Friendly, professional and found the perfect solution within my budget. Communication confirming the job and timing on the day was great."
Albert P.
"It is great dealing with Darcy and Blake, both projects were delivered on time, budget and with great feedback from our clients. We are looking forward to working with you in future."
Laura W.
"Darcy is quick to respond, manages expectations with a time window of arrival and keeps to it, gets the job done quickly. Was professional dealing with a very fragile light fitting. Friendly, good to chat to."
Andrea L.
"I've worked with Darcy and his team across three properties now. Their professionalism, communication and knowledge is outstanding, honestly rare when dealing with trades. They actually care about the work they do. I won't use any other electrician."
Tahira K.
"Fantastic experience with the ceiling fan installation. Smooth, efficient service at a reasonable price, completed quickly without compromising quality. Friendly, helpful staff who answered all my questions. Highly recommend!"
Maryanne P.
"Very impressed, prompt replies, excellent communication and a very high standard of work. The team are professional, friendly and easy to deal with. Highly recommend!"
Amanda W.
"Excellent communication, prompt to the minute, and lovely to deal with. Darcy fixed our tricky issue with creative thinking and we were very satisfied with the result. Fantastic electrician, highly recommend!"
Shanel H.
"Darcy was the only electrician who took the time to contact me when I lost power. He swiftly identified and fixed the issue, with recommendations to prevent it reoccurring. Professional, punctual, and quoted before starting. Happy to give SEG our repeat business."
03 / Recent Projects
Power Point Installation · Mascot
Complete lighting installation, power supply and outlet setup, data cabling and switchboard upgrade.
View service
Commercial Electrical
Electrical upgrades across hotel rooms, shared common areas and the gym in a live hospitality environment.
View service
Lighting Installation · Balmain
Electrical design and construction for a bathhouse, including lighting, heating systems and an infrastructure upgrade.
View service04 / Popular Services
Residential, commercial and specialised electrical work, planned around the property and completed with close attention to safety and finish.
Modern circuit protection and switchboard work.
→02Methodical diagnosis for electrical faults and outages.
→03Indoor, outdoor and architectural lighting work.
→04New outlets, circuits and practical power upgrades.
→05Smoke alarm installation and compliance work.
→06Full and partial rewiring for established homes.
→Related Guides
05 / Our Standards
Careful installation, thorough testing and a considered finish.
The scope and next steps are explained in plain language.
A clear written quote sets out the agreed work before it begins.
Work areas are treated carefully and left clean at handover.
07 / Frequently Asked Questions
No. Stewart assesses, quotes, completes customer-side electrical and switchboard work, and coordinates the project. Network-side Level 2 work is carried out by an appropriately accredited and authorised partner.
A contractor licence covers electrical installation work, but direct work on specified service lines and network connection equipment requires separate Level 2 accreditation and network authorisation.
Properties in the service area may be supplied by Ausgrid or Endeavour Energy. We check the address and existing connection before planning the application and partner requirements.
That depends on the job and network process. We map the required contacts and coordinate the electrical scope, while some account-holder approvals or retailer steps may still need your direct authority.
Often they can be sequenced on the same day, but only after approvals, materials, metering and each party's attendance are confirmed. More complex projects may require staged visits.
Customer-side installation work may require a CCEW. Network-side service work has separate notification or completion records. The exact documents depend on the scope and network. The accepted scope lists the records applicable to the job and the party responsible for each one.
Photos and plans can help with early guidance, but pole condition, cable routes, clearances, board condition and network requirements often need an on-site assessment before a reliable quote.
Request a Quote
Tell us what is changing at the property. We will assess the installation, define each party's role and coordinate an accredited Level 2 partner where network-side work is required.