Total loss of power
If power is out across the whole property but neighbouring homes have power, the issue is most likely within your switchboard or wiring rather than a network outage, and needs an electrician to diagnose.

Urgent Electrical Assistance
Stewart Electrical Group provides emergency electrical callouts across Sutherland Shire and St George for faults that can't safely wait, sudden loss of power, a switchboard that keeps tripping, burning smells from an outlet, or exposed and damaged wiring. Our current emergency service hours are confirmed when you call.
Request a Quote
Tell us about the electrical work you are planning and the team will be in touch to discuss the next step.
01 / Signs You Need This
Call emergency services for fire or immediate danger. For urgent fixed-wiring faults, avoid touching damaged equipment and seek licensed electrical assistance.
If power is out across the whole property but neighbouring homes have power, the issue is most likely within your switchboard or wiring rather than a network outage, and needs an electrician to diagnose.
A safety switch or circuit breaker that trips repeatedly, even after resetting, indicates a fault somewhere on that circuit. Continuing to reset it without investigating the cause isn't a safe long-term approach.
A burning smell from a power point, switch or the switchboard itself, or visible scorch marks, is a sign of overheating and should be treated as urgent. Power to the affected area should be turned off if it's safe to do so.
Visible sparking when plugging something in, or from a light switch, points to a wiring fault. This should not be used again until it has been inspected.
Wiring exposed by storm damage, renovation work, pests or general wear is a shock and fire risk, particularly if it's accessible or near water.
Lights flickering or dimming throughout the home, rather than in a single fitting, can indicate a loose connection at the switchboard or meter, which needs prompt attention.
02 / What's Included
The first objective is to understand the risk, isolate danger where needed and diagnose whether a safe repair can be completed during the visit.
On-site assessment to identify the cause of the fault, whether that's a specific circuit, an appliance, the switchboard, or a wiring issue elsewhere in the property.
Diagnosis and repair of switchboards that are tripping, not resetting, or showing signs of damage, including replacing faulty breakers or safety switches where needed.
Restoring power safely once the fault has been identified and isolated, rather than simply resetting a breaker without addressing the underlying cause.
Isolating and securing exposed or damaged wiring to remove immediate shock or fire risk, with follow-up repair work scheduled as needed.
Repair of faulty power points, switches and light circuits showing signs of sparking, overheating or failure.
A plain explanation of what caused the fault, what was done to resolve it, and whether any further work is recommended once the immediate issue is addressed.
03 / How the Job Works
Urgent work still follows a controlled process, from phone triage through testing and CCEW sign-off where required.
Contact us and describe what's happening, whether it's a total power loss, tripping switchboard, burning smell or exposed wiring, so we understand the situation before we arrive.
If there's an immediate risk, we'll advise what to do before we arrive, such as switching off the main isolator or keeping people and pets away from an affected area.
We inspect the switchboard, affected circuits and any visible damage to identify the source of the fault rather than guessing at a fix.
We explain what's causing the issue and what's involved in fixing it, including whether it can be resolved on the spot or needs further parts or follow-up work.
We carry out the repair where possible, or isolate the affected circuit to make the property safe if further work is required beyond the callout.
Once repairs are complete, we test the affected circuits and issue a Certificate of Compliance for Electrical Work (CCEW) where the work falls under compliance requirements.
04 / Safety & Compliance
Emergency electrical repairs in NSW must be carried out by a licensed electrician, and any eligible work is tested and documented in the same way as scheduled electrical work.
Where a repair involves the switchboard, wiring or fixed installation, a Certificate of Compliance for Electrical Work (CCEW) is issued once the work is complete and tested.
If the fault relates to the network-side supply, such as the service line or point of attachment, that component is coordinated with an accredited Level 2 service provider rather than resolved as standard household electrical work.
05 / Exclusions & Limitations
Distributor outages, appliance repair and building damage may require other providers after the electrical installation is made safe.
Faults confirmed to originate from the network provider's supply rather than the property's wiring
Repair or replacement of damaged appliances themselves, as opposed to the circuit or point supplying them
Structural or building repairs resulting from the event that caused the electrical fault, such as storm or water damage
Ongoing monitoring or after-hours standby arrangements outside a specific callout
Insurance claim lodgement, though we can provide documentation to support a claim
06 / Local Knowledge
Sutherland Shire and St George include a wide range of housing ages and styles, and electrical faults tend to show up differently depending on the property. Older homes in suburbs like Sutherland, Sylvania and Kogarah often develop faults related to ageing wiring, outdated switchboards or fittings that have been added to over the years without a full review of circuit capacity.
Coastal and low-lying areas around Cronulla, Woolooware and Kurnell can see electrical issues linked to moisture and corrosion in outdoor points, meter boxes and exposed fittings, particularly after storms or periods of heavy rain. Salt air exposure over time can also affect outdoor wiring and fittings that aren't rated for the conditions.
In busier residential pockets of St George, including Hurstville, Kogarah and Rockdale, units and townhouses sometimes share switchboard infrastructure or common property wiring, which can make diagnosing a fault more involved than in a standalone house. We take this into account when responding to a callout in a strata or multi-unit setting.
Storm activity affecting parts of the Shire can also lead to sudden faults, tripped switchboards or exposed wiring from fallen branches or water ingress, and these situations are treated as a priority given the safety risk involved.
What Our Clients Say
Sean W.
"Darcy and Blake are professional in every sense. We've used them now for two rounds of renovation works. Both times the works were completed to a high standard, communication was clear throughout, and pricing was fair and transparent."
Johanna F.
"Darcy and the team at Stewart Electrical were brilliant to deal with from start to finish. Friendly, professional and found the perfect solution within my budget. Communication confirming the job and timing on the day was great."
Albert P.
"It is great dealing with Darcy and Blake, both projects were delivered on time, budget and with great feedback from our clients. We are looking forward to working with you in future."
Laura W.
"Darcy is quick to respond, manages expectations with a time window of arrival and keeps to it, gets the job done quickly. Was professional dealing with a very fragile light fitting. Friendly, good to chat to."
Andrea L.
"I've worked with Darcy and his team across three properties now. Their professionalism, communication and knowledge is outstanding, honestly rare when dealing with trades. They actually care about the work they do. I won't use any other electrician."
Tahira K.
"Fantastic experience with the ceiling fan installation. Smooth, efficient service at a reasonable price, completed quickly without compromising quality. Friendly, helpful staff who answered all my questions. Highly recommend!"
Maryanne P.
"Very impressed, prompt replies, excellent communication and a very high standard of work. The team are professional, friendly and easy to deal with. Highly recommend!"
Amanda W.
"Excellent communication, prompt to the minute, and lovely to deal with. Darcy fixed our tricky issue with creative thinking and we were very satisfied with the result. Fantastic electrician, highly recommend!"
Shanel H.
"Darcy was the only electrician who took the time to contact me when I lost power. He swiftly identified and fixed the issue, with recommendations to prevent it reoccurring. Professional, punctual, and quoted before starting. Happy to give SEG our repeat business."
03 / Recent Projects

Power Point Installation · Mascot
Complete lighting installation, power supply and outlet setup, data cabling and switchboard upgrade.
View service
Commercial Electrical
Electrical upgrades across hotel rooms, shared common areas and the gym in a live hospitality environment.
View service
Lighting Installation · Balmain
Electrical design and construction for a bathhouse, including lighting, heating systems and an infrastructure upgrade.
View service04 / Popular Services
Residential, commercial and specialised electrical work, planned around the property and completed with close attention to safety and finish.
Modern circuit protection and switchboard work.
→02Methodical diagnosis for electrical faults and outages.
→03Indoor, outdoor and architectural lighting work.
→04New outlets, circuits and practical power upgrades.
→05Smoke alarm installation and compliance work.
→06Full and partial rewiring for established homes.
→Related Guides

05 / Our Standards
Careful installation, thorough testing and a considered finish.
The scope and next steps are explained in plain language.
A clear written quote sets out the agreed work before it begins.
Work areas are treated carefully and left clean at handover.
07 / Local Service Areas
08 / Frequently Asked Questions
Situations such as total loss of power, a switchboard that won't stay reset, burning smells, sparking outlets or exposed wiring are all considered urgent and should be looked at promptly rather than left.
If it's safe to access and you're concerned about an active fault, turning off the main switch can reduce risk while you wait for an electrician. Avoid touching the switchboard if there are visible signs of damage, sparking or if it feels warm.
Our current emergency service hours are confirmed when you call. Contact us directly to confirm availability for your situation.
Repeated tripping usually points to a fault on a specific circuit, an overloaded circuit, or a failing appliance. It needs diagnosis rather than repeated resetting, as continuing to reset it doesn't resolve the underlying cause.
Not always. If neighbouring properties also have no power, it may be a network outage rather than a fault within your home. If your property alone has lost power, it's more likely to be an internal fault that needs an electrician.
Yes, where the repair falls under compliance requirements, we issue a Certificate of Compliance for Electrical Work confirming what was repaired and tested.
Related Electrical Services
Request a Quote
Contact Stewart Electrical Group for urgent electrical help across Sutherland Shire and St George.